Loos of Melbourne
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Terms & Privacy Policy

The legal stuff, written like a human being.

Last updated: January 2026

1. Using Loos of Melbourne

Loos of Melbourne ("we", "us", "our") is a free public resource that helps people find public toilet facilities across Melbourne and Victoria. By using this website (loosofmelb.com), you agree to these terms.

The site is provided as-is and free of charge. We make no guarantees about the accuracy, completeness, or availability of toilet data at any given time. Always verify that a facility is open and accessible before relying on it, especially in urgent situations.

2. Toilet Data & Accuracy

Our primary data source is the National Public Toilet Map, maintained by the Australian Government Department of Health and Aged Care. We supplement this with community-submitted entries that are reviewed before publication.

Toilet hours, accessibility features, and availability can change without notice. We update data regularly, but we cannot guarantee real-time accuracy. If you find an error, please use the Suggest a Toilet feature — it genuinely helps everyone.

We're a small team. If something's wrong, tell us and we'll fix it. The map is only as good as the community behind it.

3. Community Submissions

When you submit a toilet suggestion, you agree that:

4. Advertising

Loos of Melbourne displays a small advertisement in the page footer via Google AdSense. This helps cover hosting and maintenance costs. Ad content is determined by Google and may be personalised based on your browsing history and preferences. We do not control which specific ads appear.

If you'd prefer not to see personalised ads, you can adjust your preferences via Google Ad Settings.

5. Privacy Policy

We take your privacy seriously. Here's what we collect and why:

📊 Analytics (Google Analytics)

We use Google Analytics to understand how people use the site — which pages are popular, how long people visit, what devices they use. This data is anonymised and aggregated. We do not collect names, emails, or personally identifying information through analytics.

📍 Location Data

When you tap "Near Me", your browser asks permission to share your location. This location is used only to centre the map — it is never stored on our servers, shared with third parties, or logged. You can deny location access and the map will still work normally.

🍪 Cookies

We use cookies for analytics (Google Analytics) and advertising (Google AdSense). By using this site, you consent to these cookies. Most browsers allow you to disable or delete cookies in their privacy settings.

📝 Contact & Suggestions

If you submit a toilet suggestion, we collect the information you voluntarily provide (toilet location, notes, contact details if given). We use this solely to review and action your submission. We do not sell, share, or use this data for marketing.

6. Third-Party Services

Loos of Melbourne relies on several third-party services. Each has its own privacy policy:

7. Intellectual Property

The Loos of Melbourne name, branding, and original content (descriptions, tips, blog posts) are our intellectual property. Toilet data sourced from the national dataset is subject to its own government licensing terms. You may not reproduce or redistribute our original content without permission.

8. Limitation of Liability

We provide this service in good faith but cannot be held liable for any loss, injury, or inconvenience arising from reliance on information shown on this site. If a toilet is locked, out of order, or simply not there — we're sorry, but that's beyond our control.

9. Changes to These Terms

We may update these terms from time to time. Continued use of the site after changes are posted constitutes your acceptance. We'll update the "last updated" date at the top of this page when changes are made.

10. Contact

Questions about these terms or your privacy? Use the Suggest a Toilet form on the map page and leave a note — we read everything, even the weird ones.